- 50000 INR
Take your contact center into the cloud, Rely on leading contact center technology with the flexibility of the cloud. PureCloud is the next generation cloud platform that provides the fastest time to deployment and a cost effective, scalable, multichannel contact center and unified communications solution.
Contact Optima Technologies to learn more or deploy PureCloud in your environment. Our trained engineers can help you navigate the challenges of designing your solutions.
PureConnect PureConnect powered by Customer Interaction Center (CIC) for on-premises is the all in one platform that is already helping thousands of contact centers improve their customer experience. CIC works to empower your agents with access to multichannel communications from your customers. Modular in design, CIC ends costly and formidable integrations of multi-point hardware systems from legacy vendors.
PureConnect provides unified visibility into a multitude of contact channels to give your agents a complete picture of the customer they are speaking with. Through the robust capabilities of PureConnect, your contact/call center will experience better communication with your clients, a better connection to your customers, and of course a better customer experience overall.
PureEngage PureEngage powered by Genesys delivers the only truly omni channel customer experience to meet even the most complex transformational use cases. Create your ideal customer journey with PureEngage.
Using PureEngage, contact centers can gain great insight into individual customer intent, history and preferences. These insights are then used to anticipate the next action and create a more effortless experience. High availability and scalability are ensured by using Amazon Web Services (AWS) for both cloud and hybrid configurations. Interactions are optimized and customers receive a differentiated, personalized experience.
- 1 Per Day
- 1 Months
No.594, 15th Cross, Outer Ring Road, JP Nagar 1st Phase, Bangalore , Bengaluru, Karnataka, 560078, India